During the early 70s, Bill Kringlen and a group of friends were like those who now frequent their restaurants. They had come to southern Utah on a ski vacation. Finding there wasn't a pizza parlor in the area, they declared that the need created an opportunity and the first Pizza Factory opened in Cedar City in 1974.

Realizing that this treasure of southern Utah should be shared, additional locations were slowly added and now this custom built goodness can be found as far north as Ogden. This has been done in a manner that does not conflict with the vision of one of the owners. We have a personal involvement with the community and want to continue providing a great place and environment where people can come and enjoy lunch and dinner. our emphasis has always been on quality. That’s what our customers like and I guess that’s why we are still around after all these years.” – Bill Randall (Aug. 20, 1979)

Through the years the original recipes have been refined to now include Chicago-style deep-dish pizza, specialty pizzas and sandwiches, calzones, a fresh salad bar, and deluxe desserts, including custom-built cookies, smoothies and more.