Planned Development Services (PDS) is your complete Community Manager. We currently manage over 42,000 units in the Greater Phoenix area. PDS handles properties all over the Valley and can accommodate your community regardless of your location or size.

Our History:

Planned Development Services has been in business since 1995 managing approximately 42,000 units in the Valley. PDS is a member of Community Association Institute and encourages all our managers as well as support staff to further their knowledge via classes, seminars and various publications. PDS managers average over 10 years experience each.

Our organization is structured to insure accurate communication between Board Members, homeowners, managers and support staff. All our managers are appointed bookkeepers and administrative staff to enable them to be effective and efficient. Each homeowner will have personal access to each person appointed to handle his or her community. All support staff have access to all necessary homeowner computer information and can answer most any questions quickly and accurately.

PDS uses the best that technology has to offer. Our computer system is second to none in the industry. Our managers are equipped with personal computers as well as home based accessibility. All managers are issued cellular phones for ease of communications.

Our Team:

Management Team:
PDS hires only experienced, highly qualified managers. Your manager will be on site regularly(depending on the size of the project, visits will increase as needed in relation to size). Regular site inspections are provided by the Quality Control Manager to insure that not only the property is being maintained by it’s members, but the maintenance crews as well. PDS welcomes feedback from the entire community and has a 24 hour dispatch service for reporting emergencies or problems within the community. PDS works closely with city officials and police departments as an extra measure of security and peace of mind.

PDS’s doors are always open. Should a Board member or other community member have difficulties with their manager or other issues not easily resolved by the manager, then PDS management steps in. With over 40 years experience in community management, we feel we can work through any issues that may arise. Our goal is to do all that it takes to preserve your sense of community and in doing so, increase your property values.

OFFICERS:

Lori Rutledge, President

Over 20 years of management, construction and maintenance experience. Currently a Licensed Real Estate Broker in the state of Arizona. Other skills include; computer maintenance and application, web design, with a background in finance and accounting. Member of Arizona Association of Community Managers (AACM) and Community Association Institute of Management (CAI).

Linda Shaughnessy, Vice President

Over 25 years in sales and marketing, new construction and management. Member of Arizona Association of Community Managers (AACM) and Community Association Institute of Management (CAI).
 

Ed Rutledge, Secretary/Treasurer

Over 20 years management, maintenance, landscaping experience. Currently PDS’s Quality Control Manager.

TRAINING:
PDS strongly encourages and supports managers in continuing education. PDS is a member of Community Associations Institute (CAI) and actively supports the attendance of seminars, courses and any reading material that is available to members. PDS pays for these services for all of the managers as well as support staff. PDS subscribes to several publications that offer continuing education in related fields as well.

PDS strongly encourages all associations to become an active member of CAI, attending various seminars and conferences with each association.